Five9
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About Five9
Five9, Inc. 及其子公司為美國和國際上的聯絡中心提供雲軟件。該公司提供虛擬聯絡中心雲平台，該平台提供一套應用程序，可實現與聯絡中心相關的廣泛客戶服務、銷售和營銷功能。其解決方案使其客戶能夠跨各種渠道管理這些客戶交互，包括語音、視頻、聊天、電子郵件、網站、社交媒體、點擊呼叫、回撥和移動渠道，以及通過 API；並提供自然語言處理和自動語音識別解決方案。該公司為各個行業的客戶提供服務，包括銀行和金融服務、業務流程外包商、消費者、醫療保健、技術和教育。 Five9, Inc. 成立於 2001 年，總部位於加利福尼亞州聖拉蒙。
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